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Privacy Policy

Privacy Policy

Last updated: January 1, 2026

1. General Information


This Privacy Policy outlines how VENEGARD (hereinafter referred to as the "Controller" or "we") collects, processes, and securely stores the personal data of its users. Our goal is full transparency while maintaining maximum flexibility for the delivery of our services.


1.1 Contact Information:


1.1.1 Head of Data Responsibility:


Matěj Pazdera

Founder & CEO

ID: 22501452

matej@venegard.com


1.1.2 Deputy Head of Data Responsibility:


Mikuláš Čadeni

COO & Executive Partner

ID: 22478604

mikulas@venegard.com


1.1.3 General Inquiries:


For general inquiries and requests regarding personal data, please use exclusively: help@venegard.com.


1.1.4 Collaboration Inquiries:


For questions regarding collaboration or starting a new project, contact us at: info@venegard.com.


2. Scope of Processed Data


2.1 Data Provided by the Visitor:

We process only the personal data that you voluntarily provide to us, such as:

  • Name, surname, email address, and phone number

  • Content of your message, inquiry, or order

  • Data necessary for contract fulfillment and the delivery of digital outputs (e.g., billing information)


2.2 Automatically Collected Data: When using the website, we may process automatically obtained data:


  • IP address, date, and time of access

  • Information about the browser, operating system, and basic data regarding website behavior

  • Essential technical cookies


3. Cookies


3.1 What are cookies:

  • Small text files that allow the website to record information about your visit.


3.2 Types of Cookies:

  • We use essential technical cookies for website functionality and session cookies deleted after closing the browser. Marketing cookies are currently inactive.


3.3 Management:

  • You can adjust cookie settings in your browser at any time.


4. Purposes of Processing


We process your data for the purpose of:

  • Responding to your inquiry or question and communicating during collaboration

  • Realizing orders in the field of Creative Assets and technical solutions

  • Deploying and managing completed solutions as part of our services (Direct Deployment)

  • Protecting our rights and fulfilling legal archiving obligations


5. Data Retention Period


We retain personal data for the entire duration of our communication or active collaboration. After the collaboration ends, we keep the data for an indefinite period (unless otherwise provided by law or if you explicitly request deletion) for the following reasons:

  • Facilitating the client's return to our services without the need to re-configure workflows

  • Archiving created files for future edits or references

  • Fulfilling legal archiving obligations (accounting, taxes)


6. Security and Access to Data


Only authorized persons bound by confidentiality have access to your data. We may use verified third-party tools (e.g., payment gateways, cloud storage, AI models) that guarantee a high standard of security. We never sell your data to third parties.


7. Your Rights


Under GDPR, you have the right to access, rectify, restrict processing, or delete your data. Send your requests to help@venegard.com. We reserve the right to refuse the deletion of data that we are legally obliged to retain.


This Privacy Policy is effective as of January 1, 2026, and replaces all previous versions.